Returns are as simple, quick and flexible as our ordering process.
If your part arrives defective (unfortunately this does happen), please contact us immediately.
We will send a replacement part the same day and arrange the return of the defective part – both at our expense.
We understand this is an added inconvenience and will do our best to insure the process happens quickly and with as little disruption to your organization as possible.
Incorrect Part Ordered:
Subject to a 20% re-stock fee or a $20 flat fee (whichever is larger).
Please note that shipping costs are non-refundable.
As a courtesy to our customers, the re-stock fee is waived if an order for the correct part is placed.
Shipping costs are not included.